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RHC is following the policies and procedures set out by the Ministry of Health and Public Health. Our procedures are as follows:

● Our Care Attendants are screened daily before they begin work ensuring they are symptom-free and safe to attend their shift
● Our clients are screened before every shift
● Our Care Attendants are instructed to wear a 3-Ply mask during their shift
● Our Care Attendants will also wear a face shield or goggles while performing personal care and unable to maintain a 6-foot distance
● Any additional PPE will be provided for our Care Attendants
● We clean/sanitize all common surfaces daily in our client’s homes- to reduce risk of exposure and spread of germs
● We have best practices in place to reduce the number of Care Attendants working with each client – limiting exposure and potential risk of illness

Roots Home Care wants to ensure our clients and staff’s safety and well-being. We will be constantly reviewing our Safety Protocols and the regulations in place by the Ministry of Health in regards to COVID-19 restrictions and recommendations. If you have any questions or concerns, please reach out to our Director with any inquiries.

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